Privacy Policy
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Updated 07/11/2019

Privacy Policy

Version 1.2, Revision 2

The Data Innovation Hub for Animal Health is part of the University of Surrey. We are registered as a data controller with the Information Commissioner’s Office (our notification number is Z6346945) and we are committed to ensuring that the personal data we process is handled in accordance with data protection legislation. We have a named Data Protection Officer, Suzie Mereweather, who can be contacted via

One of our responsibilities is to tell you about the different ways we collect and use your personal data. This statement provides details about these uses. In addition to this statement, you may be given further information about the uses of your personal data when you use certain services offered by the University of Surrey.

What information do we collect from you?

The Data Innovation Hub for Animal Health holds and processes personal data about site visitors and members.

The personal data we hold about you consists of your contact details (email address) if you join our mailing list and information on how you use our online services.

We receive this data from you when visit our website, complete the online form to receive email notifications from us, or when you contact us by email, telephone or in person to discuss partnership opportunities.

We do not use the data we collect to make decisions about individuals or to analyse information on an individual level.

Why do we collect this information?

We collect only the data we need, keep the data up to date and only retain it for as long as it is needed.

We collect your personal data in order to keep you informed, to manage your membership of the Hub and to process animal health data that you choose to upload to the Data Innovation Hub for Animal Health.

We take our obligations for data handling very seriously and it is therefore important for you to know the lawful basis for us processing your information:

We process data to ensure that we can carry out our public role as an educational and research establishment, meeting legal, moral and contractual obligations as laid out in the University’s Charter.

We also process data to meet our contractual duties to you and provide you with data services as laid out in our contract with you.

Log Files

The Data Innovation Hub for Animal Health follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analysing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, The Data Innovation Hub for Animal Health uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimise the users' experience by customising our web page content based on visitors' browser type and/or other information.

How long do we keep your information?

We keep your personal data in accordance with the University’s retention schedules.

We review our mailing list annually and remove anyone who chooses not to re-subscribe.

If you express an interest in partnering with us, we will retain your contact details for up to 3 years and then securely destroy the records.

We retain user membership records for the duration of your membership and for 18 months after your membership lapses.

Any anonymised data you upload to the Data Hub for Animal Health or that we upload on your behalf is harmonised with the overall data model and preserved indefinitely for future research.

All relevant safeguards are met in relation to this future research.

Privacy Policies

We don’t share any personally identifying information publicly or with third-parties, except when required to by law.

Who do we share your information with?

We don’t share any personally identifying information publicly or with third-parties, except when required to by law.

Internally, we share the data you upload to the Data Innovation Hub for Animal Health with the project team and University of Surrey subject experts in animal health.

We do this in order to understand and process your data to harmonise it with the overall data model.

We check whether the data you upload contains any personal data as part of our data processing and we will help you to anonymise or pseudomise your data if necessary.

Any personal data on the platform is required to have a signed consent by the relevant parties covering its intended use. System architecture prevents the possibility of creating central surveillance on users or groups of users.

Users, such as animal farms and labs, may have existing infrastructures with which our platform will integrate. No personal data will be exchanged with these third parties.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites and cannot accept responsibility or liability for their respective privacy policies.

What rights do you have in relation to the way we process your data?

As an individual whose data we process (a data subject), you have certain rights in relation to the processing. You can find detailed information about your rights as a data subject on the University’s webpage.

You have the right to:

  • withdraw your consent for us to process your personal data
  • to ask us to confirm that your personal data is being processed and to access (i.e. have a copy) of that data as well as to be provided with supplemental information about the processing.
  • request that we rectify any inaccuracies where the data we hold on you is inaccurate or incomplete
  • to have your data erased by us, although in certain circumstances we may not be able to do this. The circumstances where this applies can be found in the data subject rights information on the University’s webpage
  • to restrict the processing of your personal data in certain ways
  • to obtain your personal data for reuse
  • to object to certain processing of your personal data

To exercise any of these rights, please contact

You also have the right to complain independently to the Information Commissioner’s Office about the way in which we process your personal data, if you are not satisfied with our response to your concerns.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through email at